Terms & Condition

Terms & Conditions

1. Introduction

Welcome to our website. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our website.

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2. Products

We specialize in selling fresh and frozen food products including meat, fish, poultry, and related items. All products are subject to availability.

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3. Pricing

All prices listed on the website are in BDT (Bangladeshi Taka) and may change without prior notice. We reserve the right to update prices at any time.

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4. Orders

• Orders must be placed through our official website or authorized platforms.
• Once an order is confirmed, it cannot be canceled after processing has started.
• We reserve the right to refuse or cancel any order at our discretion.

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5. Delivery

• We provide delivery within the mentioned service areas.
• Delivery time may vary depending on location and product availability.
• We are not responsible for delays caused by natural events, transport issues, or unforeseen circumstances.

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6. Freshness & Quality

We ensure all products are fresh and hygienically handled. Customers are advised to check products upon delivery and report any issues immediately.

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7. Return & Refund Policy

Due to the perishable nature of our products (meat, fish, poultry), we generally do not accept returns.
However, refunds or replacements may be provided if:

• The product is damaged
• Wrong item is delivered
• Quality issues are reported within a short time after delivery

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8. User Responsibilities

Customers must provide accurate information such as name, address, and phone number. We are not responsible for failed delivery due to incorrect details.

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9. Payment

We accept cash on delivery and/or online payment methods (if applicable). All payments must be completed in full upon delivery or checkout.

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10. Privacy

We respect your privacy and do not share your personal information with third parties except when required for order processing or legal purposes.

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11. Changes to Terms

We may update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept any changes.

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12. Contact Us

If you have any questions about these Terms & Conditions, you can contact us through our official support channels.